Privacy Policy
This Privacy Policy explains how Evoxa, a venture of Gripking Tapes India Private Limited (“Evoxa”, “we”, “us”, “our”), collects, uses, and protects information when you visit https://evoxa.in (the “Website”). Evoxa operates within India and serves customers located in India. By using the Website, you agree to the practices described in this Policy.
1. Nature of the Website
https://evoxa.in is a product catalog and information website. We do not sell products or process payments directly through the Website. Products displayed on the Website are for informational purposes, and orders, if any, are placed and confirmed offline through phone, email, or WhatsApp inquiry.
2. Information We Collect
We may collect the following categories of information when you interact with the Website or contact us:
- Contact details you voluntarily provide, such as your name, phone number, email address, and company name, when you submit an inquiry, contact form, or reach out via WhatsApp/email.
- Details related to your product inquiry, such as the products you are interested in, quantity, and delivery location.
- Basic technical information collected automatically, such as browser type, device type, and pages visited, through standard website analytics tools.
We do not collect any sensitive personal information such as financial account details, passwords, or payment information through the Website, since no online transactions take place on it.
3. How We Use Your Information
We use the information we collect to:
- Respond to your product inquiries and provide quotations or catalog information.
- Process and coordinate orders confirmed offline (via phone, email, or WhatsApp).
- Communicate with you regarding your inquiry or order status.
- Improve our Website content, catalog, and customer service.
- Comply with applicable laws in India.
4. Cookies and Analytics
The Website may use cookies and similar technologies to understand visitor behaviour, remember preferences, and improve the browsing experience. You can disable cookies through your browser settings, though some parts of the Website may not function as intended if you do so.
5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Courier or logistics partners, solely to fulfil and deliver confirmed orders.
- Service providers who assist us with website hosting, analytics, or customer communication, under confidentiality obligations.
- Government or regulatory authorities, where required by applicable Indian law.
6. Data Security
We take reasonable administrative and technical measures to protect the information you share with us from unauthorised access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to fulfil the purposes described in this Policy, respond to your inquiries, or comply with applicable legal, accounting, or reporting requirements.
8. Your Rights
As this Website operates for customers within India, this Policy is governed in accordance with the Information Technology Act, 2000 and the applicable rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. You may contact us at any time to request access to, correction of, or deletion of the personal information you have shared with us.
9. Children’s Privacy
The Website is not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can remove it.
10. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites, and we encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions, please reach out to us:
- Brand: Evoxa (a venture of Gripking Tapes India Private Limited)
- Address: Gripking Tapes India Pvt. Ltd., Ahmedabad, Gujarat, India – 382415
- Email: info@evoxa.in
- Website: https://evoxa.in